Warranty

A worry-free electric experience

Each smart vehicle comes with a 3-year or 60,000km (whichever comes first) warranty¹ on materials and workmanship, starting from the date of first registration. It covers free vehicle repairing and replacement of any defective parts (excluding wear and tear items, and accident repairs).

1

Please refer to the terms and conditions of the vehicles sales contract for details.

High-voltage battery warranty

You will get a high-voltage component warranty, covering the HV battery for 8 years or 160,000km (whichever comes first).

PREMIER Protection Plan

We provide the PREMIER Protection Plan, which lengthens the smart protection for your car to a maximum of 6 years. At the end of the first 3-year warranty period, you can opt for an immediate extension for comprehensive protection. Price starts from HK$3,500.

smart PREMIER Protection Plan
Additional 12 months coverage
Price from HK$3,500

Additional 24 months coverage
Price from HK$6,300

Additional 36 months coverage
Price from HK$8,900
Details

smart PREMIER Protection Plan

"smart PREMIER Protection Plan" covers a wide array of items, including most mechanical and electrical parts:

Electric Motor

Steering System

Front And Rear Axle

Electrical System

Ventilation System

Cooling System

Suspension

Battery Management System

Climate Control

Heating System

*Premier Protection Plan will be void if vehicle mileage exceeds 60,000km within 36 months of first registration.

		smart #1			smart #3
	Max. Mileage Allowance	Pro+	Premium	BRABUS	BRABUS
within 36 months of first registration	< 60,000km
Additional 12 months coverage (vehicle age: 4th year)	< 85,000km	Price from HK$3,500	Price from HK$3,500	Price from HK$4,500	Price from HK$4,500
Additional 24 months coverage (vehicle age: 4th to 5th year)	< 110,000km	Price from HK$6,300	Price from HK$6,300	Price from HK$8,100	Price from HK$8,100
Additional 36 months coverage (vehicle age: 4th to 6th year)	< 135,000km	Price from HK$8,900	Price from HK$8,900	Price from HK$11,400	Price from HK$11,400

within 36 months of first registration
Max. Mileage Allowance: < 60,000km

additional 12 months coverage (vehicle age: 4th year)
Max. Mileage Allowance: < 85,000km

smart #1
Pro+ Price from HK$3,500 Premium Price from HK$3,500 BRABUS Price from HK$4,500
smart #3
BRABUS Price from HK$4,500

additional 24 months coverage (vehicle age: 4th to 5th year)
Max. Mileage Allowance: < 110,000km

smart #1
Pro+ Price from HK$6,300 Premium Price from HK$6,300 BRABUS Price from HK$8,100
smart #3
BRABUS Price from HK$8,100

additional 36 months coverage (vehicle age: 4th to 6th year)
Max. Mileage Allowance: < 135,000km

smart #1
Pro+ Price from HK$8,900 Premium Price from HK$8,900 BRABUS Price from HK$11,400
smart #3
BRABUS Price from HK$11,400

As the battery comes with a warranty for a minimum of 8 years or 160,000 km, it is not within the scope of the plan’s protection.

See below for the Terms & Conditions.

1: Your vehicle must always be properly used and maintained in accordance with smart's operating instructions, capacity limitations and procedures.

2: Your vehicle should not be used for commercial purposes.

3: The Plan does not cover:

Any cost of remedying loss or damage due to normal wear and tear of your vehicle;

Any breakdown of your vehicle that has not been reasonably serviced within 12 months or 10,000km according to smart's operating instructions, capacity limitations and procedures;

Any loss or damage resulting from the alteration or modification from the Manufacturer’s specification or by installation into the vehicle parts of other storage.

4: Premier Protection Plan will be void if vehicle mileage exceeds 60,000km within 36 months of first registration.

Extended coverage with valid Premier Protection Plan:

additional 12 months: up to 85,000km

additional 24 months: up to 110,000km

additional 36 months: up to 135,000km

5: Please refer to the contract for the full version of the terms and conditions.

6: If there are any inconsistencies between the English and Chinese versions of the terms, the English version shall prevail.

Warranty

A worry-free electric experience

High-voltage battery warranty

PREMIER Protection Plan

smart PREMIER Protection Plan

within 36 months of first registration Max. Mileage Allowance: < 60,000km

additional 12 months coverage (vehicle age: 4th year) Max. Mileage Allowance: < 85,000km

additional 24 months coverage (vehicle age: 4th to 5th year) Max. Mileage Allowance: < 110,000km

additional 36 months coverage (vehicle age: 4th to 6th year) Max. Mileage Allowance: < 135,000km

within 36 months of first registration
Max. Mileage Allowance: < 60,000km

additional 12 months coverage (vehicle age: 4th year)
Max. Mileage Allowance: < 85,000km

additional 24 months coverage (vehicle age: 4th to 5th year)
Max. Mileage Allowance: < 110,000km

additional 36 months coverage (vehicle age: 4th to 6th year)
Max. Mileage Allowance: < 135,000km