Our maintenance services

our maintenance

Service you can count on

Quality and care doesn't end with you purchasing a new car. With the smart #1, it's only the beginning.

By offering premium service and attention to detail, you can expect an exceptional journey with your smart #1 right from the start. We want you to know all about smart #1 ownership, assistance and comprehensive smart offering, even before your first drive.

smart owners are recommended to perform vehicle maintenance once every 12 months or for every 10,000 kilometres (starting from the date of first registration, whichever comes first) to ensure the best care for the vehicle. Price starts from HK$2,000.

We provide the PREMIER Protection Plan which lengthens your smart protection to a maximum of 6 years. At the end of the first 3-year warranty period, you can opt for an immediate extension for comprehensive protection.​ Price starts from HK$3,500.​

smart Premier Protection Plan

Terms and Conditions:

  • 1

    Your vehicle must always be properly used and maintained in accordance with smart's operating instructions, capacity limitations and procedures.

  • 2

    Your vehicle should not be used for commercial purposes.

  • 3

    The Plan does not cover:

        • Any cost of remedying loss or damage due to normal wear and tear of your vehicle;

        • Any breakdown of your vehicle that has not been reasonably serviced within 12 months or 10,000km according to smart's operating instructions, capacity limitations and procedures;

        • Any loss or damage resulting from the alteration or modification from the Manufacturer’s specification, or, by installation into the vehicle parts of other storage.

  • 4

    We recommend that your vehicle is regularly maintained (Service A or Service B) at one of smart's authorised service centres.

  • 6

    If there are any inconsistencies between the English and Chinese versions of the terms, the English version shall prevail.